Clients
At Efret, we’re in it for the long haul...
We believe that successful client relationships are established by understanding your business from the very beginning. We take the time to listen to your operational needs and deliver tailored services to meet your requirements. From day one, our dedicated team provides clear communication and reliable transport solutions designed to keep your supply chain moving efficiently across Europe.
New client onboarding
Once freight rates and service levels have been agreed, becoming an Efret client is straightforward by following these steps:
Step 1: Complete the online customer account application form below. You'll need to provide the following information:
- Your company details (including VAT number and registration date)
- Accounts payable details
- CMR / POD processing details
Step 2: We’ll review the information you submit, perform credit checks, and let you know if we have any queries.
Step 3: Subject to your account being approved, one of our team will be assigned as your contact and will get in touch.
Step 4: Freight bookings can commence!
Please note that all services provided by Efret are subject to the 2025 Edition of the British International Freight Association (BIFA) Standard Trading Conditions, which are available here, supplemented by additional terms specific to Efret here. By starting to trade with Efret, you have accepted these terms and conditions.
If you need to view any of our certifications or policies, they can be found here.
Existing clients
A self-service CMR (proof of delivery) portal is under development, but until such time as that is available, please email your CMR request to: accounts@efret.net.
New lanes, RFQs or tenders
If you would like us to quote for additional traffic, ask your account manager or get in touch with our sales team sales@efret.net.
Share your feedback
To share your thoughts about the service you have received from Efret, please leave us a Google review here:
