What is a customs broker?

A customs broker (or agent) is a specialised individual or business that is essential to international trade and customs procedures. A broker serves as a link between importers, exporters, and government customs agencies. Their main duty is to guarantee that commodities are transported without incident across borders while adhering to intricate customs rules and regulations.

Customs brokers must have a thorough awareness of the various nations' customs laws, rules, and practises. They aid importers and exporters in navigating the challenges of customs compliance by offering them significant experience and direction. Their services include creating and submitting the needed paperwork, such as duty calculations, import or export declarations, and other necessary paperwork.

Facilitating customs clearance is one of a customs broker's main responsibilities. They maintain a close working relationship with government customs officials on behalf of their customers, ensuring that all appropriate customs duties, taxes, and fees are paid in a timely manner and that the products adhere to all applicable legal requirements. They also help resolve any problems or disagreements that can come up throughout the customs clearance procedure.

A customs broker is a crucial intermediary that makes it easier for commodities to flow across international borders while also ensuring that customs laws are followed and facilitating quick customs clearance for importers and exporters.

Graphic displaying AEO logo to display Efret are an Authorised Economic Operator. Combined image of an EU and UK flag plus a Customs stop-sign graphic. Back

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Efret Limited

Suite 111
Target Road
Aviation Park West
BH23 6EA
United Kingdom

Company Number 5348126
VAT Number GB 861 4682 10


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